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NAICS 2022 · in 561

5614

Business Support Services

Analysis

NAICS 5614 is the 2022 industry group for business support services, part of 561 (Administrative and Support Services). Census lists 84 example activities under it in the official index.

County Business Patterns counts 29,171 US establishments in this code in 2023, employing 673,396 people at an average annual payroll of $47,783 per employee (15th percentile of national industries). 58% of the establishments have fewer than five employees, which is close to the national mix.

Across its national industries Census lists 84 index entries; typical ones are desktop publishing services (i.e., document preparation…, answering services, telephone, customer service call centers and mailbox rental centers, private.

It splits into 6 more detailed codes. The largest by establishments is 56143 (Business Service Centers) with 9,878.

Its more detailed codes are 56141 Document Preparation Services (4,375 establishments), 56142 Telephone Call Centers (4,141 establishments), 56143 Business Service Centers (9,878 establishments), 56144 Collection Agencies (2,877 establishments), 56145 Credit Bureaus (408 establishments) and 56149 Other Business Support Services (7,492 establishments).

Between 2018 and 2023 the number of establishments fell 7% and employment fell 17%. The 2018 count used NAICS 2017, so part of a large move can come from codes being redefined rather than from businesses opening or closing.

Official definition

This industry group comprises establishments engaged in performing activities that are ongoing routine business support functions for clients on a contract or fee basis, or serving other establishments of the same enterprise.

Source: US Census Bureau, NAICS 2022 Manual.

Index entries (84)

  • Desktop publishing services (i.e., document preparation services)
  • Answering services, telephone
  • Customer service call centers
  • Mailbox rental centers, private
  • Blueprinting services
  • Account collection services
  • Commercial credit reporting bureaus
  • Automobile repossession services
  • Closed captioning services, real-time (i.e., simultaneous)
  • Address bar coding services